Pre-visit intake solution

AI-powered pre-visit intake that organizes patient-reported information for providers

Collects structured patient history, symptoms, medications, and visit goals before the appointment, then generates a concise, provider-reviewed summary with full source transparency.

  • Reduces time spent on manual intake and chart review
  • Improves completeness and consistency of patient-reported data
  • Provides structured summaries with access to all original responses
  • Configurable by specialty, visit type, and practice workflow
  • Designed for outpatient and ambulatory care settings
Provider Summary View
Patient-Reported Summary
Pre-Visit Intake Summary
Reason for visit Persistent lower back pain, 3 weeks duration
Symptoms Dull ache, worse in morning, improves with movement
Medications Ibuprofen 400mg PRN, Lisinopril 10mg daily
Patient goals Return to regular exercise routine
Auto-generated summary Source responses accessible View original responses →

How it supports pre-visit intake

A comprehensive platform designed to streamline patient-reported data collection while maintaining full transparency and provider control.

Patient-reported intake collection

Guides patients through a structured pre-visit intake to capture symptoms, history, medications, allergies, and visit priorities.

Provider-reviewed summaries

Generates a concise, structured summary designed to support efficient provider review prior to the encounter.

Full response transparency

All summary content is backed by the patient's original responses, which remain fully accessible at all times.

Configurable intake workflows

Customize intake flows by specialty, visit type, and required data elements to match your practice needs.

Consistent data capture

Standardized intake reduces missing information and variability across visits for better clinical preparation.

Patient-friendly experience

Mobile-first, clear language, and accessible design to support completion across all patient populations.

Review and verification controls

Providers can review, edit, and annotate summaries as part of their normal workflow. The platform supports documentation and preparation—all clinical interpretation remains with the provider.

How it works

A seamless four-step process that integrates with your existing practice workflow.

1

Pre-visit intake delivery

Patients receive a secure intake link prior to their appointment via existing communication channels.

2

Patient-reported data collection

The system collects structured responses using adaptive prompts designed to clarify symptoms and history.

3

Summary generation

A structured summary is generated from patient-reported information and prepared for provider review.

4

Provider review

Providers review the summary alongside full patient responses before or during the visit.

Important: The platform supports documentation and preparation. All clinical interpretation remains with the provider.

What providers see

A clear, organized summary with direct access to all patient-reported responses.

Provider Summary

Patient-reported
Reason for visit (patient-reported)
Persistent headaches occurring 3-4 times per week for the past month, primarily in the afternoon
Symptom description and timeline
Dull, pressure-like pain behind both eyes. Started approximately 4 weeks ago. No aura. Duration typically 2-4 hours. Partially relieved by rest and OTC pain medication.
Relevant positives and negatives
Screen time increased recently (new job). No vision changes. No nausea/vomiting. No history of migraines. Denies fever, neck stiffness, or light sensitivity.
Past medical history (patient-reported)
Hypertension (controlled), seasonal allergies. No prior head injuries or neurological conditions.
Medications and allergies
Lisinopril 10mg daily, Cetirizine 10mg as needed. NKDA. Takes ibuprofen 400mg for headaches (3-4x weekly currently).
Patient concerns and visit goals
Concerned about frequency of headaches affecting work. Would like to understand cause and discuss preventive options.
Notes for provider review
Patient mentioned starting new desk job 5 weeks ago with significant computer use. Reports increased stress related to new role.

Patient-Reported Responses

10:23 AM
"I've been getting these headaches almost every day now, usually after lunch. They feel like pressure behind my eyes."
10:24 AM
"I started a new job about a month ago and I'm on the computer a lot more than before."
10:26 AM
"Ibuprofen helps some but I don't want to keep taking it every day."
All summary elements link back to the original patient-reported information.

Security and privacy considerations

The platform is designed to support healthcare workflows that involve protected health information (PHI), with safeguards appropriate for pre-visit intake.

Encryption

Data encrypted in transit and at rest using industry-standard protocols.

Role-based access

Configurable access controls ensure only authorized staff view patient intake data.

Audit logging

Comprehensive logging of all system access and data interactions.

Data retention

Configurable data retention policies to meet your compliance requirements.

BAA available

Business Associate Agreement available for covered entities as applicable.

Full transparency

Provider access to complete, unaltered patient responses at all times.

Built for diverse practice settings

Configurable workflows designed to support a variety of clinical environments.

Primary care practices

Pre-visit intake for acute visits, chronic condition follow-ups, and preventive care appointments.

Specialty clinics

Specialty-specific intake to capture relevant history and symptom context for focused evaluations.

Urgent and same-day care

Structured symptom collection to support efficient provider preparation for time-sensitive visits.

Multi-provider practices

Standardized intake across providers and locations for consistent patient data collection.

Implementation and onboarding

Designed to fit into existing pre-visit workflows with minimal disruption to your practice operations.

1

Intake configuration by visit type and specialty requirements

2

Review of patient-facing language and customization

3

Provider orientation and workflow integration

4

Ongoing optimization based on practice feedback

implementation-illustration.png

Frequently asked questions

Does this system diagnose or triage patients?

No. The platform collects and organizes patient-reported information and generates summaries for provider review. It does not provide diagnoses, clinical recommendations, or triage decisions.

Can providers see the full patient intake?

Yes. Providers always have access to the complete set of patient-reported responses alongside the generated summary.

Is the summary editable?

Yes. Providers can review, edit, and annotate summaries as needed before or during the patient encounter.

How is patient consent handled?

Patients are informed that their responses will be reviewed by their care team as part of the visit. Consent workflows can be configured to match your practice requirements.

Request a demo

Tell us about your practice and we'll walk through how pre-visit intake can be configured for your workflow.

Personalized walkthrough of the platform
Discussion of your specific workflow needs
Review of sample outputs and customization options
Security and compliance documentation

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